What We Hold and How Long We Keep It
When you create an account, we collect the details you enter directly — your name, phone number, email address and the payment method you connect to your wallet, whether that is JazzCash, Easypaisa or Raast. This data links your identity to your account and helps us
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process deposits and withdrawals accurately. Beyond registration, we capture session data automatically: device type, IP address, browser and interaction logs within the platform. This record helps us spot unusual login attempts and respond quickly if something looks off with your account. Payment records are stored for
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the duration your account remains active, and for any period required by applicable financial record-keeping obligations. We match JazzCash and Easypaisa transaction references against our payment system — we never store your wallet PIN or mobile banking password at any point. Cookies and tracking tools keep
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your session active, remember your layout settings and help us see which features you use most. You can manage cookie settings through your browser at any time; blocking all cookies may affect how some account features behave. When you contact our support team — about a
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Raast transfer query, a receipt discrepancy or an account access issue — we keep that correspondence only for as long as it takes to resolve your request. Access to our platform depends on local law and is available where your region permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.